Hassle-Free Exchanges We are committed to ensuring a smooth and satisfactory shopping experience for our customers. If you wish to exchange a product, an exchange request must be submitted within 3 days of the delivery date
. We offer one-time exchange only for eligible products. To process an exchange, customers may: Visit our store/branch directly, or Send the product to our branch location at their own expense.
All courier, shipping, and delivery charges related to the exchange process, including the shipment ofthe replacement item, shall be borne by the customer. The product must be unused, in its original condition, and accompanied by all original packaging, tags,and accessories. Once the returned product is received and verified, the replacement item will bedispatched within 3–4 business working days .
Non-Exchangeable Items The following items are not eligible for exchange: Customized, embroidered, or engraved products Products damaged due to misuse, improper handling, or normal wear and tear Sale, clearance, promotional, or discounted items Returns & Refunds We do not offer returns or refunds under any circumstances. All purchases are final. Only eligibleproduct exchanges are permitted in accordance with this policy. In-Store Purchases Products purchased directly from our physical store are non-returnable and non-refundable .
In-store purchases are eligible for a one-time size exchange only , subject to product availability.Customers must visit the store in person to request the exchange within 3 days of purchase . Courier orremote exchange services are not available for in-store purchases. Important Notes Exchanges are subject to product availability. The company reserves the right to reject exchange requests that do not comply with the termsof this policy.
1 By placing an order, customers acknowledge and agree to the terms of this Exchange, Returns &Refund Policy.
