Shipping, Exchange, Returns & Refund Policy

Shipping Policy

We strive to deliver your orders quickly, safely, and efficiently.
Order Processing:
Orders are processed within
1–2 business days
after confirmation.
Delivery Timeline:
Orders are typically delivered within
3–7 business days
after dispatch, depending on the delivery location.
Customized Products:
Embroidered, engraved, or personalized items require an additional
2–4
business days
for processing and dispatch.
Order Tracking:
A tracking link will be shared via
Email and/or WhatsApp
once your order hasbeen dispatched.
Delivery Coverage:
We deliver across India through our trusted courier and logistics partners.
Please note that delivery timelines are estimates and may vary due to unforeseen circumstances, courier delays, public holidays, or factors beyond our control.
Exchange Policy
We are committed to providing a smooth and hassle-free shopping experience.
Customers wishing to exchange a product must submit an exchange request within
7 days of the
delivery date
. We offer
one-time exchange only
for eligible products.
To initiate an exchange, customers may:
Visit our store/branch directly, or
Send the product to our branch location at their own expense.
The product must be:
Unused and unwashed
In its original condition
Accompanied by the original bill/invoice
Returned with all original tags, packaging, boxes, and accessories intact
Products that are worn, washed, altered, damaged, or missing original tags and packaging will not beaccepted for exchange.
All courier, shipping, and delivery charges associated with the exchange process, including the shipmentof the replacement item, shall be borne by the customer.
Once the exchanged product is received, inspected, and approved, the replacement item will bedispatched and delivered within
3–7 business days
, subject to product availability.

1
Non-Exchangeable Items
The following items are not eligible for exchange:
Customized, embroidered, engraved, or personalized products
Products damaged due to misuse, improper handling, or normal wear and tear
Sale, clearance, promotional, or discounted items
Products returned without original tags, packaging, or proof of purchase
Returns & Refunds
We do not offer returns or refunds under any circumstances. All purchases are final.
Only eligible product exchanges are permitted in accordance with the terms outlined in this policy.
In-Store Purchases
Products purchased directly from our physical store are
non-returnable and non-refundable
.
In-store purchases are eligible for a
one-time size exchange only
, subject to product availability.Customers must visit the store in person to request the exchange. Courier or remote exchange servicesare not available for in-store purchases.
Important Notes
Exchanges are subject to product availability.
The company reserves the right to reject any exchange request that does not comply with thispolicy.
Shipping and delivery charges are non-refundable.
By placing an order, customers acknowledge and agree to the terms and conditions of thisShipping, Exchange, Returns & Refund Policy.